Returns & Exchanges

At Sobia Nazir, we strive for excellence and want you to be completely satisfied with your luxury purchase. If your order is damaged or incorrect, you may return or exchange it within 14 days of delivery provided the items are unworn and in their original packaging.

1

Initiate Your Request

Contact our dedicated customer support team via email or WhatsApp within 48 hours of receiving your order to report any discrepancies or damages.

2

Quality Verification

Provide clear photographs of the product, including tags and any defects, along with your original invoice for our team to review and approve the return.

3

Secure Packaging

Once approved, securely pack the items in their original Sobia Nazir branding and packaging to ensure the garments are protected during transit.

4

Dispatch and Processing

Send the package back to our fulfillment center using a trackable courier service; your exchange or refund will be processed within 7-10 business days after inspection.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing